Career, Education, Training, History


  • computer experience starting with DOS and less powerful desktop publishing and bookkeeping software.
  • bookkeeping including financial statements and multiple integrated companies.
  • writing and design including ISO work procedures, web design, and marketing.
  • office administrator and accounts receivable collections
  • creative writing: poetry, greeting cards, eulogies, inspirational and on request
  • technical & instructional writing: operating procedures, pocket guides
  • informational writing: newsletters, web content, articles, blogging


Writing & Design:

  • Animated gifs
  • Complex work order descriptions into 3 basic components for warranty
  • Cross reference filing systems for integrated departments, i.e., sales, parts, office
  • Daily travel log for website to increase shareholders and shareholder interest
  • Direct marketing material for target audiences
  • File saving and distribution for multiple uses and software applications
  • Graphics in high-end raster/vector imaging software
  • ISO work procedures
  • Letters of appeal and collection
  • News releases and letters to shareholder
  • Page layout with categories, sections, and subjects
  • Promotional flyers, magazine articles, announcements
  • Step-by-step work procedures for training
  • Technical data into layman’s terms
  • Transparencies from graphics for layering
  • Window painting using the grid method of resizing images

Specialized Publication & Design (infoflip format):

  • Adapt client data from miscellaneous files, brochures, tables, web sites to infoflip format
  • Convert image and graphic files from supplied or miscellaneous format to print format
  • Inside & outside cover design
  • Liaise with clients and discern their requirements for their audience
  • Organize page layout, bulleting, and hypertext linking
  • Provide writing/imaging technical support


  • E-file 100s of claims at tax season
  • Financials for reporting periods to BCSC & USSEC
  • Industries: computer sales & service, construction, fabrication, industrial scales, logging, non-profit, public mining, plumbing, restaurant supply, towing
  • Mediate between accountants and clients
  • Multiple integrated companies, including US
  • New company set up, including various bookkeeping software and manual bookkeeping
  • Payroll, PST & GST remittance, including audit

Other Skills:

  • Accounts Receivable and collections
  • Catalogue and ship parts for warranty
  • Convert infoflips to web pages
  • Create demographic databases for marketing
  • Create and maintain informative web presence
  • Design job management systems
  • Head waitress
  • Install and set up new software, including coaching and training of staff
  • Inventory control
  • Invoicing, including detailed descriptions
  • Maintain and submit pre-authorized payment database
  • Maintain mailing list database
  • Self-employment: bookkeeping, pressure washing
  • Track stock portfolio and analyze computer data for capital gains

Demonstrated Skills & Abilities:

  • Assisted in increasing public company shares from 0.06/share to 0.78/share in one year through effective marketing, communication, and teamwork.
  • Recovered 10s of $1,000 from overdue Accounts Receivable through effective communication.
  • Promoted successful special public event while bringing together community involvement.
  • Set-up highly organized office systems and procedures for 8 companies including software.



  • Script Writing: Write a Pilot Episode for a TV or Web Series (2017)
    • Michigan State University
 certificate-human rights law
songwriting certificate
 android apps certificate
 democratic development
  •  Civil Disobedience Direct Action Workshop (2013)
    • Mid-Island Council of Canadians
 direct action workshop
  • Certified Life Coach (2013)
    • American University of NLP


  • NLP Master Practitioner Certification, American University of NLP (2013)
  • NLP Practitioner Certification, American University of NLP (2012)
  • Self Employment Program, Community Futures, Nanaimo, BC (2006)
  • Independent Employment Program, Community Futures, Nanaimo,BC (2001)
  • Scuba diving (1999)
  • Basic Security Training, The Commissionaires, Nanaimo,BC (1999)
  • Speak with Confidence, Malaspina College, Nanaimo,BC (1994)
  • Auxiliary/Reserve Constable, Police Services Branch, Nanaimo,BC (1991) (including firearms)
  • Fashion Modeling, Charles Stuart Agency, Nanaimo,BC (1990)
  • DOS Basic & Advanced (1989)
  • Basic pilot training: 10 hours logged flight time (1987)
  • Basic automotive training: gas jockey and mechanic’s helper (1975)
  • Grade 11+ Academic-Technical Program, Correlieu Senior Secondary, Quesnel,BC (1973)


  • Cool Tech Writing & Design,Nanaimo (2007-present)
    • Owner
  • Flip Productions Ltd, Nanaimo (2002-2006)
    • Technical Writer, Graphic Designer, Webmaster
  • Nanaimo Dive Association, Nanaimo (2000-01)
    • Office Manager
  • TheCommissionaires, Nanaimo (1999-01)
    • Security Guard
  • Joyce A. Smith & Associates, Nanaimo (1999-00)
    • Bookkeeper
  • Nu-Dawn Resources Ltd Nanaimo, BC
    • Office Manager
  • Hub City Springs Ltd, Nanaimo (1993-94)
    • Office Manager
  • Island Mack Trucks Ltd, Nanaimo, BC (1990-93)
    • Warranty Administrator
  • Hennessy Equipment Rental Ltd, Nanaimo BC (1988-89)
    • Office Manager
  • Little Lumber Restaurant Nanaimo, BC (1986-88)
    • Head Waitress (Best Waitress Award)
  • Coast Power Wash, Nanaimo, BC (1984-85)
    • Owner/Partner


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