Who Can Help If You Have A Complaint In BC
Here is a list of common complaints and who can help you with them.
Advertising | Car Purchase or Lease | Cell Phone Company | Financial Institution
ICBC | Moving Company | New Home Builder | Real Estate | Roofer | Scams | Stocks
Strata | Telemarketers | Vehicle Manufacturer Defects | Small Claims Court
Advertising
Announcements - Competition Bureau
1 - Competition Bureau Alleges Anti-Competitive Conduct by Visa and MasterCard: Hearing Starts Today
2 - Aftermarket Auto Lighting Company Fined $1.5 Million for Price-fixing
3 - Competition Bureau Statement on Bell and Rogers' Acquisition of Maple Leaf Sports & Entertainment
4 - CB in Brief
5 - Six Guilty Pleas for Fixing Gas Prices in Victoriaville
6 - Competition Bureau Statement Regarding Cardinal Health's Acquisition of Futuremed
7 - Suncor (Sunoco) Energy Pleads Guilty to Price-Fixing in Belleville, Ontario
8 - Bureau Publishes Merger Review Performance Report
9 - Competition Bureau Statement Regarding Chartwell and Health Care REIT's Acquisition of Maestro Retirement Residences
10 - Merger Interpretation Guidelines for Consultation
11 - Competition Bureau Statement Regarding Transcontinental's Acquisition of Quad/Graphics Canada
12 - Competition Bureau Issues Revised Abuse of Dominance Guidelines for Comment
13 - Merger Interpretation Guidelines for Consultation
14 - Competition Bureau Launches The Little Black Book of Scams
15 - Gasoline Companies Plead Guilty to Price-Fixing in Kingston and Brockville, Ontario
OTTAWA, May 8, 2012 — The Commissioner of Competition's case against Visa and MasterCard rules will begin today before the Competition Tribunal.
OTTAWA, May 4, 2012 — The Competition Bureau announced that Maxzone Auto Parts (Canada) Corp. (Maxzone Canada) pleaded guilty yesterday for its role in an international cartel involving the sale of aftermarket replacement automotive lights and was fined $1.5 million.
OTTAWA, May 2, 2012 — This statement summarizes the conclusions reached by the Competition Bureau (Bureau) in its review of the acquisition by BCE Inc. (Bell) and Rogers Communications Inc. (Rogers) of a majority interest in Maple Leaf Sports & Entertainment Ltd., Toronto Maple Leafs Network Ltd., and Toronto Raptors Network Ltd. (together, MLSE).
March/April 2012 — (Vol. 4, No.3) — CB in Brief is an electronic publication, distributed regularly to media and stakeholders to provide a snapshot of recent news and developments.
OTTAWA, April 13, 2012 — Following an investigation by the Competition Bureau, five individuals and one company pleaded guilty to criminal charges for conspiring to fix the price of gasoline at the pump in Victoriaville, Quebec.
OTTAWA, April 16, 2012 — This statement summarizes the approach taken by the Competition Bureau in its review of the proposed acquisition of Futuremed Healthcare Products Corporation (Futuremed) by Cardinal Health Canada Inc. (Cardinal Health), pursuant to an agreement announced on October 25, 2011.
OTTAWA, April 13, 2012 — The Competition Bureau announced that Suncor Energy Products Inc. (Sunoco) pleaded guilty today to fixing the price of retail gasoline from May to November 2007 in Belleville, Ontario. The Ontario Superior Court sentenced Sunoco to pay a fine of $500,000.
OTTAWA, April 12, 2012 — The Competition Bureau published its Merger Review Performance Report today, providing an update on the performance of the Bureau's Mergers Branch since the last performance report was published in May 2010.
OTTAWA, April 11, 2012 — This statement summarizes the approach taken by the Competition Bureau in its review of the acquisition by Chartwell Seniors Housing REIT (Chartwell) and Health Care REIT Inc. (HC) of the Maestro Retirement Residences Portofolio from the Maestro Retirement Residences Funds (Maestro), as announced on February 15, 2012.
OTTAWA, April 11, 2012 — The Competition Bureau today published Pre-Merger Notification Interpretation Guideline Number 15: Assets in Canada and Gross Revenues from Sales in, from or into Canada (Sections 109 and 110 of the Act) for consultation.
OTTAWA, April 10, 2012 — This statement summarizes the approach taken by the Competition Bureau in its review of the indirect acquisition by Transcontinental Inc. (Transcontinental) of the shares of Quad/Graphics Canada, Inc. (Quad Canada) pursuant to an agreement announced on July 13, 2011.
OTTAWA, March 22, 2012 — The Competition Bureau is seeking comments on its revised draft Enforcement Guidelines on the Abuse of Dominance Provisions (Sections 78 and 79 of the Competition Act). The revised draft Guidelines are now available on the Bureau's Website.
OTTAWA, March 23, 2012 — The Competition Bureau today published two draft Pre-Merger Notification Interpretation Guidelines for consultation.
OTTAWA, March 21, 2012 — As part of Fraud Prevention Month, the Competition Bureau is launching The Little Black Book of Scams, a compact and easy to use reference guide filled with information Canadians can use to protect themselves against a variety of common scams.
OTTAWA, March 20, 2012 — The Competition Bureau announced that Pioneer Energy LP, Canadian Tire Corporation, and Mr. Gas pleaded guilty today to fixing the price of retail gasoline from May to November 2007 in Kingston and Brockville, Ontario.
Car Purchase or Lease
Cell Phone Company
Financial Institution (Bank)
- Financial Consumer Agency of Canada at www.fcac-acfc.gc.ca
- Ombudsman for Banking Services and Investments at http://www.obsi.ca
- Your bank manager, regional manager, and bank’s ombudsman
ICBC
Moving Company
New Home Builder
Real Estate Agents or Home Sale or Purchase
Roofer
Scams (telemarketing, email, phony prizes)
Stock Brokers or Firms (including stock market scams)
Strata Disputes or Questions
Telemarketers and Ad Mail
Vehicle Manufacturer Defects
- Canadian Motor Vehicle Arbitration Plan (CAMVAP) mediates disputes between consumers and vehicle manufacturers about alleged manufacturing defects at http://www.campvap.ca
Additonally, if you can’t resolve a dispute you can go to:
Small Claims Court
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